Zero Tolerance Policy
Clear Rules to Protect Every Rider and Driver
SimpliRide upholds strict standards to eliminate misconduct and ensure every ride is safe, respectful and trustworthy for both drivers and riders.
Tolerance
Strict standards to ensure safe and respectful rides for everyone
Safety is a core element of our mission to provide a secure and convenient travel experience for everyone. At SimpliRide, we have a strict zero-tolerance policy for alcohol or drug use among our vehicle operators. If you suspect that your driver is under the influence of drugs or alcohol, please end the ride immediately and call 999 to alert the authorities. Additionally, you can report any concerns regarding driver impairment by filling the report/incidence form on the app, or by contacting Rider Support through our app or directly from the vehicle. Your safety is our top priority
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FAQ'S
Have questions? We’ve got the answers. Our FAQ section is designed to give you quick and clear information about our services, process, and everything in between.

