Zero Tolerance Policy

Clear Rules to Protect Every Rider and Driver

SimpliRide upholds strict standards to eliminate misconduct and ensure every ride is safe, respectful and trustworthy for both drivers and riders.

Tolerance

Strict standards to ensure safe and respectful rides for everyone

We enforce strict policies against disrespectful behavior, unsafe actions and misuse of the platform. SimpliRide is committed to creating a secure and respectful environment for every journey.

Safety is a core element of our mission to provide a secure and convenient travel experience for everyone. At SimpliRide, we have a strict zero-tolerance policy for alcohol or drug use among our vehicle operators. If you suspect that your driver is under the influence of drugs or alcohol, please end the ride immediately and call 999 to alert the authorities. Additionally, you can report any concerns regarding driver impairment by filling the report/incidence form on the app, or by contacting Rider Support through our app or directly from the vehicle. Your safety is our top priority

Download SimpliRide Application

Smarter rides, One tap away where every ride begins on your phone

Book rides, choose from verified drivers and track your journey in real time with an app designed around convenience.

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FAQ'S

Have questions? We’ve got the answers. Our FAQ section is designed to give you quick and clear information about our services, process, and everything in between.

What is SimpliRide?+
How does SimpliRide offer safe travel?+
What are the minimum requirements to drive with SimpliRide app?+
How does the SimpliRide Drivers app work+