Zero Tolerance Policy

Safety is a core element of our mission to provide a secure and convenient travel experience for everyone. At SimpliRide, we have a strict zero-tolerance policy for alcohol or drug use among our vehicle operators. If you suspect that your driver is under the influence of drugs or alcohol, please end the ride immediately and call 999 to alert the authorities. Additionally, you can report any concerns regarding driver impairment by filling out this form, or by contacting Rider Support through our app or directly from the vehicle. Your safety is our top priority